Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tyler Mason

Tyler Mason

April 12, 2025

5  out of  5
rating by Tyler Mason
"I wanna say these guys are awesome. I especially want to point out Benton, he helped switch, & basically found everything I had before but my price was so much better!! (Cheaper!). Very helpful, friendly, sounds “like a good neighbor”. When I canceled my old policy & got this new policy he helped me / explained to me about prorate because i had just paid my bill. Sure enough I got a check in the mail from my old insurance company. Thanks a lot State Farm! & great guy Benton! Happy to be a customer of your company."
We responded:
"Hi Tyler! Thank you so much for the great words. So glad Benton was able to help you switch and SAVE. "
Profile photo of Sam Pessin

Sam Pessin

April 12, 2025

5  out of  5
rating by Sam Pessin
"I worked with Tammy and she was so amazing. Helpful, knowledge, and fast / clear with communications. I also loved State Farm because the person who does the sale is also your rep long term, so ongoing engagement is super easy. I was actually a geico customer, but every time you call them you get a call center and there’s zero continuity… which can be really inefficient. Highly recommend Lank Johnson and specifically Tammy!"
We responded:
"Hi Sam. Thank you so much for the review. So glad Tammy was able to help and show you the value that she brings to our agency. No call centers here! We will be here to help. "
Profile photo of Brandon

Brandon

April 10, 2025

5  out of  5
rating by Brandon
"Lank Johnson is a genuine guy! 5 stars for him self and his team! You can tell that they care about their policy holders. Anyone looking to get coverage with Lank Johnson and his team, do it!"
We responded:
"Hi Brandon. Thank you so much for the kind words. We take pride in our team, State Farm, and our policy holders. We are here to help!"
Profile photo of Bobby S

Bobby S

April 4, 2025

5  out of  5
rating by Bobby S
"Tammy was very pleasant and knowledgeable. She helped me save tons of money by switching over to State Farm. Highly recommended!!!"
We responded:
"Hi Bobby. Thank you for the kind words. So glad Tammy was able to help and help you save!! "
Profile photo of Ben Banville

Ben Banville

April 2, 2025

5  out of  5
rating by Ben Banville
"James did a great job pitching, we weren't able to get a deal today but the customer service was awesome."
We responded:
"Hi Ben. Thank you for the kind words even though we weren’t able to win your business. So glad James was able to assist"
Profile photo of Luanda Brown

Luanda Brown

April 2, 2025

5  out of  5
rating by Luanda Brown
"I had to call in a do a quick change and James was the right person to help and quickly adjust my issue! I love calling to organizations and getting my issues solved quickly without hassle! Great job!!!"
We responded:
"Hi Luanda. Thanks you for the kind words. So glad James was able to help quickly and show the value he brings to our agency. "
Profile photo of Blaine Dockery

Blaine Dockery

April 2, 2025

5  out of  5
rating by Blaine Dockery
"I wish to give another 5-star review to the Lank Johnson State Farm office. Agents Denise and more recently James have been awesome to work with. They are very easy to reach out to, really take their time with you, and they know their stuff. I insured a new house with James recently and he made the entire process easy and understandable. Highly recommended!"
We responded:
"Hi Blaine. Thank you so much for the kind words. So glad Denise and James had been able to help and show you the value they bring every day. "
Profile photo of Kimberly Diggs

Kimberly Diggs

March 28, 2025

5  out of  5
rating by Kimberly Diggs
"I recently started working with Craig Carozza-Caviness, and he’s been incredibly helpful in tailoring both auto and home insurance policies to fit my family’s specific needs. He’s knowledgeable, responsive, and took the time to walk me through all the options. I highly recommend working with him!"
We responded:
"Hi Kimberly. Thank you for the kind words. So glad Craig was able to show the value he brings. "
Profile photo of Scott Swope

Scott Swope

March 28, 2025

5  out of  5
rating by Scott Swope
"I've recently become Power of Attorney for my brother and have been working to take care of things for him. Over the past month, I've worked with James Turpin to get an understanding of my brother's auto and homeowner's policies. James was very helpful and prompt with getting back to me with the information I needed. i would recommend James for any of your insurance needs."
We responded:
"Hi Scott. Thank you for the kind words. "
Profile photo of Sakina Alston

Sakina Alston

March 26, 2025

5  out of  5
rating by Sakina Alston
"I had a great experience with Tammy Keller. She was very patient with me and seemed like she was genuinely trying to help me. I would definitely recommend her for your insurance needs!"
We responded:
"Hi Sakina Thank you for the kind words. So glad Tammy was able to assist "
Profile photo of Ben Peterson

Ben Peterson

March 25, 2025

5  out of  5
rating by Ben Peterson
"Tammy Keller reached out to me in 2024 and got me a quote. We didn't go with State Farm but she promised she'd follow up with me in 2025. She kept her promise and was able to save us money this time around and we are now clients. Great service like that deserves to win the business."
We responded:
"Hi Ben! Thank you for giving us a second chance. So glad Tammy hard work and persistence was able to win your business and save you money. "
Profile photo of Nicole Brim

Nicole Brim

March 21, 2025

5  out of  5
rating by Nicole Brim
"James help me get a quote on homeowners insurance. He answered all my questions and was very professional!!"
We responded:
"Hi Nicole! Thank you for the kind words. So glad James was able to help. "
Profile photo of Betty Taylor

Betty Taylor

March 19, 2025

5  out of  5
rating by Betty Taylor
"James Turpin gives great service! He was taught well."
We responded:
"Hi Betty! Thank you for the compliment. So glad he was able to help"
Profile photo of Willie Robinson

Willie Robinson

March 19, 2025

5  out of  5
rating by Willie Robinson
"James did and excellent job helping me."
We responded:
"Hi Willie! Thank you for the kind words. So glad James was able to help you and show you the value he brings to our agency"
Profile photo of Chris Schimoler

Chris Schimoler

March 18, 2025

5  out of  5
rating by Chris Schimoler
"Fantastic experience with James Turpin. He's extremely helpful and knowledgeable with listing all the possibilities and aiding in making an informed decision. Great communication and very, very prompt service."
We responded:
"Hi Chris! Thank you so much for the kind words. So glad James was able to help you and show you the value he brings. "
Profile photo of Mckayla Wright

Mckayla Wright

March 18, 2025

5  out of  5
rating by Mckayla Wright
"James is AMAZING! He has helped me with every little need between car insurance and life insurance!"
We responded:
"Hi Mckayla. Thank you for the kind words. So glad James was able to help and be amazing. "
Profile photo of Cindy Rozon

Cindy Rozon

March 17, 2025

5  out of  5
rating by Cindy Rozon
"Since we switched policies to State Farm, our experience with Tammy has been wonderful. After working with automated representatives, Tammy sets the tone for why you want to work with an agent. She is kind and detailed, cares about our well-being, and provides the best coverage. Thanks for the great experience!"
We responded:
"Hi Cindy! Thank you for the great words. So glad Tammy was able to show the value of herself and our agency. "
Profile photo of Johnny Craft

Johnny Craft

March 13, 2025

5  out of  5
rating by Johnny Craft
"James is doing great job. Thanks for the help and new policies for home and auto."
We responded:
"Hi Johnny! Thank you for the kind words. So glad James was able to show the value and help with home and auto. "
Profile photo of Lake Side

Lake Side

March 12, 2025

5  out of  5
rating by Lake Side
"James is a great new addition to the New Market State Farm team. He walked me through a new policy procedure explaining each step while looking for discount possibilities along the way. Much appreciated James."
We responded:
"Hi Lake! Thank you for the kind words and great review. So glad James was able to help you "
Profile photo of Monica Fentress

Monica Fentress

March 11, 2025

5  out of  5
rating by Monica Fentress
"Craig was great. Great customer service"
We responded:
"Hi Monica. Thank you for the kind words. So glad Craig was so helpful"
Profile photo of Sharon Childs

Sharon Childs

March 11, 2025

5  out of  5
rating by Sharon Childs
"I just spoke to the rep Benton Ward on the phone. He was so helpful & friendly. I serve the public as well and I always like to compliment good customer service when I see it. Benton gave me all the info I needed with a smile (in his voice) in an email."
We responded:
"Hi Sharon. Love the words you left for Benton. So glad he was able to show the value he brings to our agency every day "
Profile photo of Kyra Rogers

Kyra Rogers

March 11, 2025

5  out of  5
rating by Kyra Rogers
"Jake was fantastic! He was super helpful and made the whole insurance process easy to understand. He found me great coverage at a good price and was always available to answer my questions. I highly recommend him for anyone looking for a reliable insurance agent!"
We responded:
"Hi Kyra! Thank k you for the kind words. So happy that Jake was able to help and show the value he brings. "
Profile photo of Gurinder Singh

Gurinder Singh

March 11, 2025

5  out of  5
rating by Gurinder Singh
"Benton was amazing on the phone. Easy going, laid back. Didn't feel pressured to buy anything during our call."
We responded:
"Hi Gurinder. Thank you for the kind words. So glad Benton was able to help you. "
Profile photo of Nigel Kh

Nigel Kh

March 6, 2025

5  out of  5
rating by Nigel Kh
"Ben my agent was wonderful to engage with, he save me money on my policy and helped me navigate the insurance pitfalls when shopping around. Keep up the great customer service!"
We responded:
"Hi Nigel. Thank you for the kind words. So glad we could help you and save you money while giving great customer service "
Profile photo of Jacqueline Waas

Jacqueline Waas

March 4, 2025

5  out of  5
rating by Jacqueline Waas
"I have had a great experience working with Tammy and James. I made the decision to switch insurance companies after 15 years when my trusted advisor retired. Because the relationship with my advisor is of utmost importance I researched and found Lank Johnson’s office via their great reviews. I have been nothing short of impressed with the care they give their clients. They are wonderful with follow up and communication. They are patient and helpful. Everything you could ask for and more."
We responded:
"Hi Jacqueline. Thank you so much for the kind words! It’s always a great feeling to see such kind words. So glad James and Tammy have been able to assist and show you the value that they bring every day. "