Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bryant Hannie

Bryant Hannie

June 18, 2025

5  out of  5
rating by Bryant Hannie
"We’ve been with Lank at State Farm for years, and he has consistently provided top-notch service. He’s knowledgeable, responsive, and always goes the extra mile to make sure we’re taken care of. Most recently, he even stayed after hours to accommodate our schedule — something you just don’t see often these days. It’s rare to find someone so dedicated and dependable. Highly recommend Lank to anyone looking for a trustworthy and caring insurance agent!"
We responded:
"Thank you, Bryant! I'm grateful for your kind words and for being a loyal customer over the years. It's wonderful to know that our dedication and service have made a difference for you. If you ever need anything else, feel free to reach out!"
Profile photo of John McCaul

John McCaul

June 11, 2025

5  out of  5
rating by John McCaul
"James was super helpful and patient and expertly walked me through a complicated process."
We responded:
"Thank you for your review, John! I'm happy to hear that James was able to assist you with patience and expertise. Our team is dedicated to making complicated processes easier for our customers. Let us know if there's anything else we can do for you!"
Profile photo of Noah Brisbane

Noah Brisbane

June 5, 2025

5  out of  5
rating by Noah Brisbane
"James Turpin is an outstanding and exceptional worker. he was helpful down to the T and deserves a raise"
We responded:
"Noah, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. James cares a lot about our customers. "
Profile photo of Rodarta

Rodarta

June 3, 2025

5  out of  5
rating by Rodarta
"James Turpin is fantastic. He is extremely professional and wants to do right by his customer. I highly recommend James. He is a true asset with Lank Johnson firm."
We responded:
"Rodarta, thank you! We appreciate your trust in us to take care of your insurance policies"
Profile photo of Natalie Cardenas

Natalie Cardenas

May 29, 2025

5  out of  5
rating by Natalie Cardenas
"Working with James has been so great! He goes above and beyond and always responds promptly and he’s very helpful!"
We responded:
"We’re so glad to hear James has been helpful and responsive for you, Natalie! Thanks for the kind words—we appreciate it! "
Profile photo of Jida Mourad

Jida Mourad

May 28, 2025

5  out of  5
rating by Jida Mourad
"My family and I worked with James Turpin and got amazing rates and experience. James was so diligent in ensuring we had the best experience here. He was always accessible and made us feel comfortable and wanted. Definitely get in touch with James if you’re in the market for insurance!!"
We responded:
"It means a lot that you and your family felt supported throughout the process, Jida—thank you for sharing your experience with us!"
Profile photo of Angela Fleming

Angela Fleming

May 27, 2025

5  out of  5
rating by Angela Fleming
"James is the best he always helps me make it right on my insurance business with state farm get them they really help"
We responded:
"We appreciate your review, Angela! We're happy to hear James continues to be helpful with your insurance needs. Thanks for choosing us! "
Profile photo of Mohamed Mourad

Mohamed Mourad

May 22, 2025

5  out of  5
rating by Mohamed Mourad
"He works hard to please his clients. Always answer the phone. Also he gave me best rate in the market."
We responded:
"Thank you, Mohamed! We’re glad our team could assist you with your insurance needs. Thanks for choosing our office! "
Profile photo of Clay Kohnen

Clay Kohnen

May 15, 2025

5  out of  5
rating by Clay Kohnen
"James Turpin is working hard, and coming up with good ideas to help me get the proper insurance to meet Kohnen Fitness’ (my business) needs."
We responded:
"Thanks, Clay! We’re happy to support your business and appreciate the opportunity to help."
Profile photo of rabii Doulabi

rabii Doulabi

May 15, 2025

5  out of  5
rating by rabii Doulabi
"I really appreciate your service Mr James 👍"
We responded:
"Thank you, Rabii! We appreciate your kind words and support! "
Profile photo of Abby Anderson

Abby Anderson

May 7, 2025

5  out of  5
rating by Abby Anderson
"We are in the process of moving and needing to add some policies. James Turpin made the process simple, quick, affordable, and even prepared us for future changes we will need to make. Thanks so much!"
We responded:
"Thanks so much, Abby! We’re glad we could help make things easier during your move. Thanks for choosing us!! "
Profile photo of Larry/Liz Schwartz

Larry/Liz Schwartz

May 5, 2025

5  out of  5
rating by Larry/Liz Schwartz
"State Farm has been wonderful to deal with and I’ve had them for 15 plus years. Recently I had a problem and James Turpin helped me. Always was kind and professional with my phone calls and concerns. I would highly recommend their office."
We responded:
"Thank you for your continued support over the years! We’re glad James was able to assist you with care and professionalism. "
Profile photo of Craig Cantafio

Craig Cantafio

May 5, 2025

5  out of  5
rating by Craig Cantafio
"Thank you James for the help he did a great job helping me"
We responded:
"Thanks so much, Craig! We’re happy James was able to help you out! "
Profile photo of Andrea Torres

Andrea Torres

April 23, 2025

5  out of  5
rating by Andrea Torres
"I've been a satisfied customer for a while. Just called for a new quote and James was a pleasure to deal with - professional, knowledgeable and thorough."
We responded:
"Thank you, Andrea! We’re glad James provided knowledgeable and thorough support. We appreciate you taking the time to leave us a review, it means a lot! "
Profile photo of Tyler Mason

Tyler Mason

April 12, 2025

5  out of  5
rating by Tyler Mason
"I wanna say these guys are awesome. I especially want to point out Benton, he helped switch, & basically found everything I had before but my price was so much better!! (Cheaper!). Very helpful, friendly, sounds “like a good neighbor”. When I canceled my old policy & got this new policy he helped me / explained to me about prorate because i had just paid my bill. Sure enough I got a check in the mail from my old insurance company. Thanks a lot State Farm! & great guy Benton! Happy to be a customer of your company."
We responded:
"Thanks, Tyler! We’re so glad Benton was helpful and that your transition went smoothly. We appreciate you choosing us for your insurance needs!"
Profile photo of Sam Pessin

Sam Pessin

April 12, 2025

5  out of  5
rating by Sam Pessin
"I worked with Tammy and she was so amazing. Helpful, knowledge, and fast / clear with communications. I also loved State Farm because the person who does the sale is also your rep long term, so ongoing engagement is super easy. I was actually a geico customer, but every time you call them you get a call center and there’s zero continuity… which can be really inefficient. Highly recommend Lank Johnson and specifically Tammy!"
We responded:
"Thank you, Sam! We’re glad Tammy made the process smooth and clear for you. We appreciate your thoughtful feedback! "
Profile photo of Brandon

Brandon

April 10, 2025

5  out of  5
rating by Brandon
"Lank Johnson is a genuine guy! 5 stars for him self and his team! You can tell that they care about their policy holders. Anyone looking to get coverage with Lank Johnson and his team, do it!"
We responded:
"Thanks so much, Brandon! We are happy to hear we were able to assist you with your insurance needs. Thanks for choosing us! "
Profile photo of Bobby S

Bobby S

April 4, 2025

5  out of  5
rating by Bobby S
"Tammy was very pleasant and knowledgeable. She helped me save tons of money by switching over to State Farm. Highly recommended!!!"
We responded:
"Thank you, Bobby! We’re glad Tammy was able to help and that the switch to State Farm was a great fit for you! Appreciate the recommendation! "
Profile photo of Ben Banville

Ben Banville

April 2, 2025

5  out of  5
rating by Ben Banville
"James did a great job pitching, we weren't able to get a deal today but the customer service was awesome."
Profile photo of Luanda Brown

Luanda Brown

April 2, 2025

5  out of  5
rating by Luanda Brown
"I had to call in a do a quick change and James was the right person to help and quickly adjust my issue! I love calling to organizations and getting my issues solved quickly without hassle! Great job!!!"
Profile photo of Blaine Dockery

Blaine Dockery

April 2, 2025

5  out of  5
rating by Blaine Dockery
"I wish to give another 5-star review to the Lank Johnson State Farm office. Agents Denise and more recently James have been awesome to work with. They are very easy to reach out to, really take their time with you, and they know their stuff. I insured a new house with James recently and he made the entire process easy and understandable. Highly recommended!"
Profile photo of Kimberly Diggs

Kimberly Diggs

March 28, 2025

5  out of  5
rating by Kimberly Diggs
"I recently started working with Craig Carozza-Caviness, and he’s been incredibly helpful in tailoring both auto and home insurance policies to fit my family’s specific needs. He’s knowledgeable, responsive, and took the time to walk me through all the options. I highly recommend working with him!"
Profile photo of Scott Swope

Scott Swope

March 28, 2025

5  out of  5
rating by Scott Swope
"I've recently become Power of Attorney for my brother and have been working to take care of things for him. Over the past month, I've worked with James Turpin to get an understanding of my brother's auto and homeowner's policies. James was very helpful and prompt with getting back to me with the information I needed. i would recommend James for any of your insurance needs."
Profile photo of Sakina Alston

Sakina Alston

March 26, 2025

5  out of  5
rating by Sakina Alston
"I had a great experience with Tammy Keller. She was very patient with me and seemed like she was genuinely trying to help me. I would definitely recommend her for your insurance needs!"
Profile photo of Ben Peterson

Ben Peterson

March 25, 2025

5  out of  5
rating by Ben Peterson
"Tammy Keller reached out to me in 2024 and got me a quote. We didn't go with State Farm but she promised she'd follow up with me in 2025. She kept her promise and was able to save us money this time around and we are now clients. Great service like that deserves to win the business."