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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Abby

Abby

March 26, 2026

5  out of  5
rating by Abby
"Tammy is very helpful and easy to get in contact with!"
We responded:
"Hey, Abby! Thank you for taking a moment to share your experience with Tammy and how easy it’s been to stay in touch. We appreciate you highlighting her helpfulness and are here anytime you need us."
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Anna Rodak

March 14, 2026

5  out of  5
rating by Anna Rodak
"Ashley was extremely helpful with assisting in getting a new quote for a new car that I was purchasing. She is very knowledgeable and kind. She made this process super easy! I appreciate all that she has done!"
We responded:
"Thank you, Anna! I'm glad to hear that you found the process of getting a new quote easy and appreciated the assistance provided. Your feedback is valued, and we're here for any future needs!"
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Lissa Lowe

March 5, 2026

5  out of  5
rating by Lissa Lowe
"I have very much enjoyed working with Tammy Keller! She was able to get me an excellent quote for both auto and renters insurance and made the whole process easy and convenient. It is wonderful being able to reach an agent directly instead of going through a call center and Tammy is very responsive in answering any questions or concerns I have. I’m very glad I switched to State Farm and have her as my agent!"
We responded:
"Hey, Lissa! Thank you for sharing your experience and for recognizing Tammy. We are happy she could help you with your auto and renters coverage while making the process simple and convenient. Being able to connect directly with someone on the team and getting quick responses to your questions is something we work hard to provide. We appreciate you making the switch to our State Farm office and are thankful you chose Tammy to help with your coverage."
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José Constante

March 2, 2026

5  out of  5
rating by José Constante
"Very nice people . Thanks"
We responded:
"Thank you, José! I'm happy to know you found our team to be nice. We appreciate your feedback and are here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Matthew Wade

March 2, 2026

5  out of  5
rating by Matthew Wade
"Lank and Tammy are wonderful to work with"
We responded:
"Matthew, thank you for your kind words! I'm happy to hear that you enjoyed working with our office. If you ever need anything else, feel free to reach out!"
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J K (TheyCallMeJFK)

February 26, 2026

5  out of  5
rating by J K (TheyCallMeJFK)
"Tammy was excellent with helping me get switched back over to statefarm insurance. Quick but very thorough with all the different add ons and options. She was very clear on the price and very patient. If you need insurance go to Lank. It was the reason I switched from Erie because my agent got bought out for a bigger agency and was lacking that small business feel. Again ask for Tammy! She’s the best"
We responded:
"Thank you, J K, for sharing your experience! I'm glad Tammy could assist you with your switch back to State Farm and provide the thorough service you were looking for. We appreciate your trust in us and are happy to offer that personal touch you value. If you have any more questions or need further assistance, feel free to reach out!"
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Nompumelelo Dube

February 24, 2026

5  out of  5
rating by Nompumelelo Dube
"Professional and respectful"
We responded:
"Hey there! Thank you for your review and for highlighting the great price and professional, respectful service you received with your homeowners insurance. We appreciate you choosing our office and are here anytime you need assistance."
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Tonya Cooper

February 23, 2026

5  out of  5
rating by Tonya Cooper
"Helped me save money and so easy to work with!!"
We responded:
"Thank you, Tonya! I'm happy to hear that you found it easy to work with us and that we could help you save money. If you ever need anything else, feel free to reach out!"
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Bianca Scally

February 16, 2026

5  out of  5
rating by Bianca Scally
"Tammy Keller was the most helpful and made this experience so easy for my dad and I. Greatly appreciated the work she put in and how she valuables the time of her clients."
We responded:
"Thank you for your review, Bianca! I'm happy to hear that Tammy made the experience smooth for you and your dad. We truly value your time and appreciate your kind words. If you need anything else, feel free to reach out!"
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Sky Bundick

February 9, 2026

5  out of  5
rating by Sky Bundick
"James has been really helpful with any problems I have and answers my questions very well"
We responded:
"Sky, thank you for sharing your experience! I'm happy to hear that James has been helpful and responsive to your needs. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. If you have any more questions or need assistance, feel free to reach out anytime!"
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Lisa Hengemihle

February 4, 2026

5  out of  5
rating by Lisa Hengemihle
"James did a wonderful job on getting all of my insurance taken care of and all my questions anwered,he should get a raise."
We responded:
"Thank you, Lisa! I'm happy to hear that James provided excellent service and addressed all your insurance needs. Your feedback is greatly appreciated, and I'll be sure to pass along your kind words to him. If you have any more questions or need further assistance, feel free to reach out!"
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Arlette Romano

February 2, 2026

5  out of  5
rating by Arlette Romano
"The Lank Johnson office was really helpful in answering all my questions and referring to me the right insurance broker/agent to assist with my special case."
We responded:
"Thank you, Arlette! I'm happy to know our office was able to assist you with your questions and connect you with the right insurance professional for your needs. We’re always here to help with anything else you might need!"
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Lisa phelps

January 30, 2026

5  out of  5
rating by Lisa phelps
"James was a great help to me in adding my Home owners and bundling my auto insurance! He was patient and kind! Much appreciated in these crazy times. Please reach out to Josh Allen over Patrick Mahomes next year!"
We responded:
"Thank you, Lisa! I'm happy to hear that James provided such helpful service with your insurance needs. We appreciate your trust in us during these times. If you have any more questions or need further assistance, feel free to reach out!"
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Geraldin Lenkoue

January 26, 2026

5  out of  5
rating by Geraldin Lenkoue
"James helped me out today with my insurance questions and explained all the details about the policy. I am very happy and satisfied with his help. Thank you again."
We responded:
"Thank you for your review, Geraldin! I'm glad to hear that James was able to assist you with your insurance questions and provide clear explanations. Your satisfaction is important to us. Let us know if there's anything else we can do for you!"
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Angela Hope Esquivel

January 26, 2026

5  out of  5
rating by Angela Hope Esquivel
"James did a good job!!"
We responded:
"Angela, thank you for your feedback! I'm happy to hear that James provided you with excellent service. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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C

January 14, 2026

5  out of  5
rating by C
"Very Helpful, and on top of it team. Good rates as well. They strive for excellent customer service."
We responded:
"Thank you, Cristina! I'm happy to hear that Tammy provided such excellent support and made your transition to State Farm smooth. We appreciate your trust in us and are here to assist with any future needs. Let us know if there's anything else we can do for you!"
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Ryan Groene

January 7, 2026

5  out of  5
rating by Ryan Groene
"James was super helpful when getting me some auto insurance quotes - I had a ton of questions and requests and James helped me out with it all! Thank you!"
We responded:
"Thank you, Ryan! I'm happy to hear that James was able to assist you with your insurance needs and answer all your questions. We appreciate your feedback and are always here to help with anything else you might need. Thanks for choosing us!"
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Diane Preston

December 19, 2025

5  out of  5
rating by Diane Preston
"James was wonderful however ,he was not able to bet my current insurance quote !! Lovely doing business with this gentelman."
We responded:
"Thank you, Diane, for your kind words! I'm glad to hear that James provided you with a positive experience, even if we couldn't match your current quote. We appreciate your feedback and are always here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
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Eytan Toledo

December 17, 2025

5  out of  5
rating by Eytan Toledo
"Awesome service - very attentive and easy to reach. Lank, Benton and Tammy are truly some of the “old school” agents out there who take the time to listen, answer questions and respond immediately! Heavily recommended!"
We responded:
"Eytan, thank you for your fantastic feedback! I'm happy to hear that you found our team attentive and easy to reach. Our office is dedicated to providing personalized service, and it's great to know their efforts made a difference for you. If you ever need anything else, feel free to reach out!"
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brendon savage

December 16, 2025

5  out of  5
rating by brendon savage
"James helped me out big time. Above and beyond service."
We responded:
"Thank you, Brendon! I'm happy to hear that James provided exceptional service. Our team is dedicated to going the extra mile for our customers. If you need anything else, feel free to reach out!"
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Justin Brown

December 11, 2025

5  out of  5
rating by Justin Brown
"Tammy Keller has been great to work with. Prompt and kind service!!!"
We responded:
"Thank you, Justin! I'm happy to hear that Tammy provided you with prompt and kind service. Our team is dedicated to offering the best experience possible. If you need anything else, feel free to reach out!"
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AChrista Malamut

December 8, 2025

5  out of  5
rating by AChrista Malamut
"James does great job helping his customers out right away. He is very quick efficient. Thank you,"
We responded:
"Thank you for your wonderful feedback! I'm happy to hear that James provided you with quick and efficient service. Our team is dedicated to offering the best support possible. Let us know if there's anything else we can assist you with!"
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Tricia Fisher

November 25, 2025

5  out of  5
rating by Tricia Fisher
"James did a wonderful job helping me add my daughter to my policy and explaining all the discounts available."
We responded:
"Thank you, Tricia! I'm happy to hear that James was able to assist you with adding your daughter to your policy and explaining the discounts. We appreciate your feedback and are always here to help with any questions or needs you may have. Thanks for choosing us!"
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Astarte Collick

November 25, 2025

5  out of  5
rating by Astarte Collick
"Thank you James for your help today! I appreciate your patience & professionalism while working through my policy."
We responded:
"Astarte, thank you for your kind words! I'm glad James could assist you with patience and professionalism. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
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Doug Campbell

November 21, 2025

5  out of  5
rating by Doug Campbell
"Wonderful personal touch, good price. I don't often leave reviews online -- if something is ok, I just figure it's business as usual. But I had an exceptional experience with a quote from James Turpin, an insurance agent with the Lank Johnson State Farm agency. James was very professional--my situation is a little unusual but he knew everything that was needed. I had a couple of calls with him, the final one where he gave me my quote. Most agents would leave it at that, but James always expressed interest beyond the business of insurance. He was interested in my life, in what I hope for and the things that are important to me personally. I was left with a strong impression that this was someone I'd turn to as a friend, someone I'll go back to for all my insurance needs in the future. Thanks, James!"
We responded:
"Thank you, Doug, for sharing your experience! I'm delighted to hear that James made such a positive impact with his professional and personal approach. It's wonderful to know that he took the time to understand your unique situation and connect with you on a personal level. We truly appreciate your trust and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"